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PLANET IX
Technical issues
Technical issues
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Game
I cannot find my PIX!
I would like to submit suggestions.
I would like to submit a bug report. How can I do that?
I am having issues processing a transaction.
I cannot access the game. What can I do?
How do I buy PIX and where can I find my purchased PIX?
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Drops
Can I buy PIX in a chosen area?
Can I buy multiple packs at once?
What regions are included in each drop?
How many and what kind of Landmark NFTs can be obtained?
How can Landmark NFTs be obtained?
How can I be notified of upcoming drops?
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Account
Can I add pEUR or buy drops as a gift?
Can I get a refund for a transaction?
I am having issues while creating an account.
I am no longer interested in this game. Can I delete my account?
My voucher code is not working.
My account has been compromised. What can I do?
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