Can I get a refund for a transaction?

In order to request a refund, please contact our Support team and select the Refund option from the dropdown menu. Please inform the number of purchased packs and the intended number of packs, along with the drop zone you are referring to.

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Comments

3 comments

  • Comment author
    Ma. Karen Desuasido

    Hello dear staff, the voucher codes for PlanetIX won't work even the expiration is on July 14,2022.. How could I use it please. thanks

    0
  • Comment author
    Judytangprec

    Dear Planet, I spend 16 IXT (fixed price) to purchase a pix LE #195485643. But got charged of 26 IXT instead. Please refund the exceeds IXT. Thanks.my user id is Met7.

    0
  • Comment author
    Ma. Karen Desuasido

    Hello my voucher code won't work when I entered it. The expiration date it says on July 14,2022

    But the voucher codes says
    go get for refund

    0

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